Process

Understand the business. Recommend the smallest fix. Build it properly.

Every project moves through the same seven stages. It's deliberately slow at the start — that's usually where the biggest mistakes get made.

  1. 01

    Discover

    A working session to understand your business: revenue mix, margins, operations, and where the current setup gets in the way. No code review yet — this is about the business first.

  2. 02

    Analyze

    Structured audit of the theme, apps, integrations, and data model. I document what's fragile, what's redundant, and what's actually holding up load.

  3. 03

    Recommend

    A written recommendation with the smallest change that solves the real problem. If a marketplace app or a different partner is the right answer, I'll say so.

  4. 04

    Develop

    Short cycles, frequent check-ins, work reviewed in a staging environment. No black-box handoffs at the end.

  5. 05

    Test

    Cross-browser, mobile, and edge-case testing. Checkout, tax, and shipping paths get particular attention because that's where quiet regressions cost the most.

  6. 06

    Launch

    Coordinated deploy with a rollback path prepared in advance. Monitoring in place before traffic hits the change.

  7. 07

    Support

    The engagement doesn't end at launch. Most clients move into a retainer so I stay on for the next quarter of work.

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